How to Create Authentic Interactions that Transform Your Organization and Your Life
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Personal gain is often the driving force behind many business and personal relationships. Whether it’s trying to up sell a costumer, get a promotion or receive free tickets to a sporting event, a “what’s in it for me” attitude prevails in our society. There is another approach that can lead to deeper, more meaningful relationships at an organizational, as well as a personal level. It’s not about what you can get, but how you can advance others. Discover how being genuinely interested in people and looking for ways to serve their needs, without expecting a return, is the best way to build the kind of relationships that will take your organization and your career to the next level. Tommy Spaulding shows how to forge valuable relationships that will enrich your life, enhance your organization’s bottom line and change the world for the better.

With more than twenty years of success in the corporate, political, educational and non-profit sectors, Tommy Spaulding has had life-altering experiences most of us only read about. Tommy’s career has been built on valuable and authentic relationships. More than a networking expert, Tommy has lead international organizations and forged friendships with leaders that are far more than “business card” deep.

Tommy has garnered the respect of professional leaders around the world through his commitment to inspiring organizations to grow profits by growing meaningful relationships with their customers, clients, employees and most importantly, their communities.

Before taking the helm as the youngest CEO and president of the world renowned global leadership program, Up with People – Tommy Spaulding founded Leader’s Challenge in 2000, the largest high school civic and leadership program in Colorado. His corporate experience garnered his success as Northeast Business Partner Sales Manager at IBM/Lotus Development. He has served as a member of the Japan Exchange and Teaching (JET) program, where he worked with the Nagano Winter Olympic Games. He served as a U.S. Congressional Intern, worked for the 1996 Dole presidential campaign and is currently serving as the first Leader in Residence at East Carolina University.

Tommy is the president of Spaulding Companies, LLC – a national leadership consulting and speaking organization. Tommy also founded the Spaulding Leadership Institute – a non-profit organization dedicated to developing and training servant leaders.

Tommy Spaulding received a BA in Political Science from East Carolina University, an MBA from Bond University in Australia, and an MA in Non-Profit Management from Regis University. In 2007, he received an Honorary PhD in Humanities from the Art Institute of Colorado. He has lived and worked on four continents, traveling to more than sixty countries. Tommy’s first book on leadership and business relationships is being published by Random House/Doubleday and is coming out in May of 2010.

Tommy is passionate about putting people first. He sees leadership in everyone he meets. He sees lifelong customers in every business transaction. He sees professional development in every relationship. And most importantly, his vision and passion will inspire you to change the way you look at your career, your organization and your world.

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It’s not just who you know but it’s how you know them, how you care about them, and develop those personal relationships with them. The book, “How to Influence Friends and People” that we all read really can get us to the third floor; the niceties of using someone’s name, writing thank you notes, looking someone in the eye. Handshaking, saying thank you, speaking about their interests, seemingly like you’re genuinely interested in them when you’re just genuinely trying to be interested in them. That can only get you to the 3rd floor and it might get you some sales. It might get you salesperson of the year. It might grow your company five, 10, 20%. You might live your life totally successful but you’ve missed what it tastes like to live on the 4th and 5tg floor with relationships. There’s a gentleman named Steve Farber… So what are the things that you need to do to get to the 5th floor? So I started thinking about that and there are really four or five things that came to my head. To get to the level of the 5h floor relationship it has to move beyond the niceties of saying peoples’ names, and saying thank you, and speaking about other peoples’ interests. You have to advance people. The first one is the Law of Advancement; advancing others. When you think about it, advancing others. When you go into a business relationship most people think what can I get from that person? My job is to take so and so lunch because I’m going to sell them my widget. I want to push my sale; that’s a transaction but how can I help advance them? So when you’re having lunch with your client are you listening to what their business needs? Are you listening that their daughter lost their job and that you might know someone in the industry that can help them? Are you listening that their son is in Peter Pan in the 7th grade and are you going to go to his play the following week? Advancing their family and their friends that’s the important thing about 5th floor relationships. When you go into these relationships you can’t go into it with what’s in it for me. You have to go into it with how can I advance this person and be successful? I remember when I first moved to Colorado and I was getting into the fundraising business to start my own nonprofit… The next one is the Law of Influence. Each of us have this influence. Each of us knows different people. Each of us has an influence of power that has relationships with different people that can help people but most of us we use that influence for our gain. For example, when I talked to you about Charlie Monfort that owns the Rockies you would think that I would call him up all the time and say, “Charlie, can I get free tickets here.”