THE HUMOR ADVANTAGE

How to Boost Engagement, Attract Customers and Increase the Bottom Line
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KEY TAKEAWAYS

  • WHY EMBRACING HUMOR CREATES WINNING ORGANIZATIONS
  • USING HUMOR TO DELIVER OUTRAGEOUS CUSTOMER SERVICE
  • HOW HUMOR CAN ENHANCE WORKPLACE COMMUNICATION
  • THREE EFFECTIVE R’S FOR MANAGING WORKPLACE STRESS
  • KEYS FOR USING HUMOR AS A TOOL TO BUILD YOUR BRAND
  • AND MUCH MORE…

ABOUT THE SEMINAR

A positive environment is key to driving your company to success. However, creating the right atmosphere  doesn’t happen by accident — you have to be intentional when it comes to building a great workplace. In this seminar you’ll discover how organizations are leveraging their humor resources to foster a healthier, more engaged,  more innovative, and ultimately more service-driven culture. This kind of work place attracts talented, committed employees who are engaged and energized on a continuous basis. When your staff members are practicing these principles, you gain more referrals, attract more customers, and keep them coming back for more.

Michael Kerr is a Hall of Fame business speaker and best selling author. He travels the world researching, writing and speaking about inspiring workplace cultures. His training programs show us how to tap into not just our Human Resources, but our “Humor” Resources.

His ideas on using humor at work to build great workplaces have been featured in dozens of leading business magazines worldwide including Forbes, Fast Company and The Wall Street Journal.

As a best-selling author, Michael Kerr has written six books including: Putting Humor to Work, Inspiring Workplaces and The Humor Advantage: Why Some Business are Laughing all the Way to the Bank.

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THE HUMOR ADVANTAGE