- STRATEGIES FOR IMPROVING COMMUNICATION & TEAM WORK
- ELIMINATING POWERLESS LANGUAGE?THAT CAN HURT CREDIBILITY
- HOW TO KEEP YOUR INTERACTIONS MORE POSITIVE
- COMMUNICATION SKILLS TRAINING FOR FIRST IMPRESSIONS
- MAXIMIZING YOUR PRODUCTIVITY BY BEING MORE PERSUASIVE
- AND MUCH MORE…
ABOUT THE SEMINAR
Communication skills training is extremely important for people in sales, management, customer service, public speaking, or any position dealing with people. In this powerful communication skills training video, expert George Walther shares the knowledge, skills, and insights necessary to take your communication skills to the next level. You’ll learn specific ideas on how to be more positive, more persuasive, improve your first impression, improve teamwork, and use positive language to serve at a higher level. Whether routinely communicating with co-workers or clients, or defusing hostile customers, or seeking to build sales cooperation, or simply aiming to project a more positive image for your organization, you’ll see results fast with this content-loaded communication skills training video.
George Walther is an acknowledged expert at boosting your communication effectiveness. People who manage, sell, collect past-due accounts, negotiate, serve customers, and seek to project a more positive image, regard his PHONE POWER book, seminars, and audio/video tapes as classic guides. His second book, POWER TALKING , shows people in every walk of life how to be more positive and persuasive, in every conversation. UPSIDE-DOWN MARKETING , his newest book and speaking topic, focuses on maximizing profit leverage opportunities.
George is one of fewer than 100 professional speakers to hold the National Speakers Association’s highest award for platform excellence, the “CPAE,” as well as the highest professional speaking designation, the “CSP.” He earned an MBA in Marketing from UCLA, and a Bachelor’s degree in Speech. His work is published around the world by Putnam, McGraw-Hill, Simon & Schuster, Nightingale-Conant, and Berkley Books, with many foreign language editions.
His impressive list of clients includes Microsoft, GTE, Ford, Johnson & Johnson, FTD, American Express, Hewlett-Packard, GE, American Airlines, AT&T, Dunhill, Roman Meal, US WEST, Snelling & Snelling, ASAE, National Apartment Association, International Customer Service Association, International Telephone Credit Union Association, and many other associations and corporations, including frequent international assignments.
Your image whether it’s in a job interview or in a selling scenario or in a social meeting is shaped by the words you choose. I have made it my professional mission to identify and catalog the differences between the word choices of winners and losers and they are marked. They are very dramatically different. They fall into nine categories; nine trait areas. Tonight I am going to explain each of those nine traits to you with illustrative examples and the first is the power talkers. We say people who use language positively; people who are winners. I am not talking about rich people unless you consider having successful careers, good friends, enjoyment of life, healthy families and probably financial well being that whole thing is what creates wealth in our lives. Wealthy people and poor people, winners and losers talk differently.
The first trait of winners, the first language trait, is that they project positive expectations. They let you know that working with them is going to be a positive experience. Absolutely I want to enjoy our evening together here today and I want it to be an investment. I want the time that you invest in here, the energy that you put into this program, to give you a tremendous reward, a payback because you will be able to use it not just tomorrow at work, you’ll be able to use it tonight with your family. You’ll be able to use it in your friendships as well as your professional relationships. Power talkers are people who project positive expectations. They say what they can do not what they can’t. They talk about how they want to enjoy and invest their time not spend their time. They talk about what they will be glad to do not what they will have to do.