THE TRUTH ABOUT LYING
- DEBUNK THE MOST COMMON BELIEFS ABOUT DECEPTION
- PICK UP ON STRESS RESPONSE STATES THAT SUGGEST LYING
- UNDERSTAND VERBAL CUES THAT DEMONSTRATE FABRICATION
- SPOT DEVIATIONS FROM SUBJECTS NORMAL BEHAVIOR
- LEARN BODY LANGUAGE CLUES THAT INDICATE IN-CONGRUENCE
- AND MUCH MORE…
ABOUT THE SEMINAR
What is the cost of being lied to? How can you tell when people are being dishonest with you? Explore these and other important questions in this eye-opening, fascinating program that dispels myths about lying, and gives you the cold hard facts. You’ll discover that many of the most commonly believed symptoms of lying are not accurate, plus you’ll learn the telltale signs that are significant. You’ll also explore verbal and non-verbal cues that are consistent with deceptive behavior, as well as stress response behaviors that indicate the subject is lying. Whether you are interviewing a prospective employee, hiring a contractor, or simply communicating with your kids, you’ll now have the insights and strategies for detecting deception when it counts.
Stan Walters is an internationally recognized expert and author who teaches interview and interrogation techniques, as well as human deception behavior. He has worked with major corporations and organizations, including Walmart, Blue Cross, the EPA, DEA, US Department of Defense, law enforcement agencies and academies in 45 states, and criminal justice training institutions around the world. Stan Walters has been quoted in articles published by ABC News, Money Magazine, Cosmopolitan, Rolling Stone, and dozens of others. In addition, he has appeared on “The Today Show” in Australia, CNN with Anderson Cooper, CBS 48 Hours, FOX News, ABC World News, and the National Geographic Channel.
Speaker: So that you understand, it didn’t matter what social position, social status or position of the company, we can all easily fall victim to fraud, fall victim to deception.
So the things that we want to try to focus on while we’re together. First of all, we want to look at the analysis of myths. What are the myths of deception? We miss, as I mentioned, about 50 percent of what happens in front of us, and we miss it for several reasons.
There’s a study that’s been replicated several times. It includes law enforcement, personnel, intelligence, school teachers, and so forth. They take a room for example, and take 50 people; 25 investigators, 25 from general civilian population. They have them sit down and look at some video.
So now, is this guy lying or not? Who was better at spotting the deception? Neither one. They missed about 50 percent. So they said, “You know that’s pretty bad.” The investigators, they’re supposed to be good at this, that’s their job, interviewing people, spotting credibility.
So they reset the experiment. They had people 40-years-old and older, then investigators who had 20+ years’ experience. They sat them down and had them watch a video. Who performed better at spotting the deception? Neither one. They missed 50 percent. Judges performed no better than the general population at spotting when somebody’s lying to them. Lawyers don’t, doctors don’t, therapists, psychologists, ministers, parents, children, men, women, media… Nobody, as a group, gets better than 50 percent, except one group.
Do you want to take a shot or guess who that group was?
Audience: Criminals, mothers, children…
Speaker: Nope. Not moms, not children…
I’m going to show you some data and research that shows this basic change of a narrative oriented conversation will increase the information that you get from someone by 60 percent. Anybody interested in hearing how to do that?
It’s simple. It’s simple, 60 percent more detail in just the way we approach the conversation. Then we’re going to finish up looking at the reliable cues and it’s basically not some of the same cues that you’ve thought of. It’s not the cues that you think are common in deception.
Now, a four-phase interview. A four-part narrative interview. This is what I call “Data mine.” How much information can I elicit from a victim, from a witness, as well as someone I suspect is withholding information?
Perhaps you’re going to settle this agreement within your employees? Perhaps it’s a customer complaint coming in on the customer complaint line or ombudsman for the company. Maybe it’s a negotiations situation.
But, this four-part interview has shown to increase that ability and to maintain cooperation from a victim or witness who’s got information that you need, critical to make a viable decision. So each phase is going to be different. The first objective is we’re going to do an orientation. I’m going to break this down in a little bit in detail for you…